Sub-Processors
Last updated: May 8, 2026
About this page
This is the itemised list of third-party service providers ("sub-processors") that Unitra, Inc. uses to deliver its services. It is referenced from the Privacy Policy, Section 6 ("Who we share it with").
Each sub-processor is bound by a written data-processing agreement that restricts their use of personal data to the purposes Unitra specifies and requires appropriate security and confidentiality measures. We do not sell, rent, or share personal data with advertisers, data brokers, or any party not listed below, except where required by law or to protect Unitra's or others' rights, safety, or property.
For international data transfers from the EEA, UK, or Switzerland to the United States, we rely on the EU–US Data Privacy Framework (and its UK Extension / Swiss equivalent) where the recipient is certified, and otherwise on Standard Contractual Clauses (SCCs) with the UK International Data Transfer Addendum, supplemented by encryption in transit and at rest.
Sub-processors in active use
| Sub-processor | Purpose | Categories of data | Location |
|---|---|---|---|
| DigitalOcean, LLC | Application hosting and the managed database that stores account data, usage records, opted-in translation samples, and consent records. | accountusage logsopted-in translation textconsent records | United States |
| Cloudflare, Inc. | Edge network, security and bot protection, hosting for our websites and admin console, and storage for opted-in audio samples and crash diagnostics. | IP addressrequest metadataopted-in audiocrash diagnostics | United States (global edge) |
| Google Cloud | One of the cloud providers that runs our translation models. | translation text (in transit) | United States |
| Modal Labs, Inc. | Cloud inference for our speech-recognition and translation models. | translation text (in transit)opted-in audio (in transit) | United States |
| Microsoft Azure | One of our translation providers. | translation text (in transit) | United States |
| Stripe, Inc. | Subscription billing, payment processing, and tax calculation. Stripe — not Unitra — handles your card and bank details. | emailpayment instrument (held by Stripe)subscription state | United States |
| Resend | Transactional email delivery for account verification, password resets, security alerts, and billing notifications. | email addressmessage body | United States |
Vendors we do not use
For transparency, Unitra does not use any of the following categories of third-party services and has not transmitted personal data to them:
- Third-party web or product analytics (no Google Analytics, Mixpanel, Amplitude, PostHog, Heap, etc.).
- Third-party crash-reporting tools (no Sentry, Crashlytics, Bugsnag, etc.) — crash reports are received and stored by Unitra directly, as described in the Privacy Policy, Section 3.
- Advertising networks, data brokers, or cross-context behavioral advertising partners.
- Session-replay or heatmap tools.
Notification of changes
We will update this page when we add, remove, or replace a sub-processor. For material changes — for example, adding a new sub-processor that processes the content of translation requests — we will notify customers on paid plans by email at least 30 days in advance, where feasible, so that you have an opportunity to object before the change takes effect. To subscribe to update notifications, email info@unitra.ai with the subject "Sub-processor updates."
Contact
Questions about a specific sub-processor, requests for a copy of the relevant transfer mechanism (DPF certification, SCCs, or UK IDTA), or objections to a planned change can be sent to info@unitra.ai.